So I just read this: More health insurers to face legal action for consumer rip-offs: ACCC
It is becoming increasingly clear that private health insurance companies are all about profit even at the expense of their customers. Every year the premiums skyrocket and coverage gets reduced. Now they are resorting to outright dishonest behavior in their endless quest for greater profits.
In 2015, the then federal minister for Health Susan Ley (Yes, the same one that has since resigned over abuse of the parliamentary expenses system) announced a public consultation to seek consumer feedback on private health insurance". The results overwhelmingly found that: "the cost of private health insurance was of greatest concern to consumers overall. Expense, affordability and lack of value for money were issues common to people both with and without private health insurance."